Account Associate - State Farm Agent Team Member

Masters4disasters; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

Shane Rogers - State Farm Agent is seeking an Account Associate to support daily operations and customer success in a full-time Houston, TX office. The role focuses on growing the office through meaningful customer relations and coordinating between customers and agency departments to market relevant products and services.

The ideal candidate will have strong organizational and communication skills, experience in insurance or related fields is a plus, and a commitment to providing excellent

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Account Associate - State Farm Agent Team Member

Full Time in Houston - TX

Replies within 24 hours

• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

I opened my agency in 2023 and currently lead a team of seven. Before opening this agency, I previously was a Sales Leader for State Farm. That experience gave me a unique perspective on coaching, developing people, and building a high-performing team. Today, our agency is proud to rank among the top 5% of State Farm agencies.

Giving back to the community is important to us. Our team proudly supports organizations like Habitat for Humanity and the local Food Bank, and we believe in making a positive impact both inside and outside the office.

Our agency offers PTO, paid holidays, group life insurance, a 401(k), licensing reimbursement, and a strong commitment to work-life balance. We believe in investing in our team and creating opportunities for long-term success.

Our culture is family-oriented, supportive, and driven to achieve excellence. I'm looking for someone who is self-motivated, outgoing, and has a high level of integrity. If you're a self-starter who enjoys helping people and wants to be part of a top-performing team, we'd love to meet you.

ROLE DESCRIPTION

As an Account Associate for Shane Rogers - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.