Account Associate - State Farm Agent Team Member

Yourbrightonagent; Brighton (MI); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Hiring Bonus

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

A local insurance agency in Brighton, MI, is seeking an Account Associate - State Farm Agent Team Member to play a key role in daily operations. This position focuses on managing customer accounts, assisting with policy changes, and processing claims. Ideal candidates will have strong organizational and customer service skills. Join a team committed to serving and supporting the community while enjoying benefits like competitive salary and performance bonuses.

Qualifications

• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Brighton - MI

Responsive recruiter Replies within 24 hours

Benefits

• Hiring Bonus
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Brighton, MI and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

About Our Agency

Our agency has been serving the community for more than five years, backed by over 40 years of combined State Farm experience across our team. We currently have four full-time team members and pride ourselves on offering a strong mix of benefits, including group life insurance, health coverage, individual commissions, team bonuses, and even a team travel incentive. We also provide generous paid holidays, PTO, occasional team lunches, a team Christmas party, and a paid lunch hour where the office closes from 12–1 so everyone can truly take a break.

Our culture is competitive in all the right ways, but never cutthroat – with a genuine focus on taking great care of our customers. We’re active in the community, participate in local events, and support several sponsorships, including a major partnership with the Brighton Schools athletics programs. We’re also proud to be one of the most highly rated agencies in the area, with more than 300 five-star Google reviews.

A standout feature of our office is that Barb runs the Agent Aspirant program for our territory of 50+ agents, helping develop future agency owners through a proven, competitive track – a major advantage for anyone aspiring to open their own agency one day. We also offer an up to $2,000 signing bonus based on licensing.

Role Description

As Account Associate - State Farm Agent Team Member for Barb Vogelheim - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $50,000.00 - $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents'employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.