Account Associate - State Farm Agent Team Member

Noah Adams - State Farm Agent; Goshen (IN); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Noah Adams - State Farm Agent in Goshen, IN is seeking an Account Associate to support daily operations and customer success. You will grow the office through meaningful customer relations and assist with policy changes, claims, and inquiries.

The role emphasizes strong organizational and communication skills, with opportunities for growth, paid time off, and a team‑oriented culture that balances performance with work-life balance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our agency:

I opened my agency in 2026 and currently lead a growing team of two. Before becoming an agent, I worked as a State Farm team member, giving me valuable firsthand experience in the business before stepping into agency ownership. Outside of work, my wife and I are excited to be expecting our first son.

Our agency offers health benefits, a Simple IRA retirement plan, paid time off, holiday pay, and a strong commitment to work-life balance. As a newer agency, we’re focused on building an environment where team members can develop their skills, take ownership of their work, and grow alongside the business.

Our culture is family-oriented while still being highly focused on performance. We believe people do their best work when they’re treated with respect and kindness, can trust the people around them, and know everyone is working toward shared goals.

I’m looking for someone who is hardworking, trustworthy, and a quick learner. The right person will take initiative, be a self-starter, and genuinely care about making a positive difference in the lives of our customers. If you’re excited about helping build a growing agency and want to be part of a team that values both people and performance, we’d love to meet you.

Role description:

As an Account Associate for Noah Adams - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.