Account Associate - State Farm Agent Team Member

Casey Granger - State Farm Agent; Gonzales (LA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

License Reimbursment

Travel incentives

Life insurance

Disability insurance

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k) matching

Dental insurance

Job summary

Casey Granger - State Farm Agent in Gonzales, LA is seeking an Account Associate to support daily operations and help grow the agency through proactive customer service and product recommendations.

You will manage customer accounts, assist with policy changes, and coordinate with underwriters to ensure timely policy issuance while delivering outstanding service and building lasting client relationships in a small-team environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Job description

Benefits:

• License Reimbursment
• Travel incentives
• Life insurance
• Disability insurance
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k) matching
• Dental insurance

ABOUT OUR AGENCY:

Our agency is a woman-owned business with a fully female team of talented and driven professionals. I’ve been an agent for over a decade—after spending 7 years as a State Farm team member—and I’ve built this office on a foundation of empowerment, excellence, and genuine care for our community.

We don’t just work hard—we strive to be great. Our office culture is built around high standards, strong execution, and continuous improvement. We’re committed to helping our clients and supporting one another, and we take pride in the results we create every day. Because of that commitment to performance and professionalism, we consistently receive company awards and recognition, and we’re always working to raise the bar even higher.

At the same time, we’re deeply committed to giving back. Every month, we participate in or sponsor community outreach and charity events, supporting local schools, fundraisers, and nonprofits. We also prioritize continuous growth through company-paid workshops and continuing education opportunities—so every team member has the tools to advance, expand their skills, and build a long-term career.

This is a fun, energetic place to work. We offer flexible scheduling, quarterly bonding outings, and a team that knows how to work hard and play hard. We set high expectations, but we also make sure success is rewarded—through generous compensation, great benefits, and ongoing bonus opportunities and incentives.

We’re looking for good, smart people with a passion for helping others and a drive to succeed. If you’re hungry to learn, motivated to earn, and ready to grow in a supportive, high-achieving environment, we’d love to meet you. Our core values—integrity, passion, excellence, accountability, and teamwork—are at the heart of everything we do.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Casey Granger - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.