Account Associate - State Farm Agent Team Member

Casey Hill - State Farm Agent; Sherwood (OR); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Performance bonus

Competitive salary

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Casey Hill - State Farm Agent in Oregon is seeking an Account Associate to join our team. You will be vital to daily operations, growing our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.

You will market relevant products and services, help customers with policy changes, and coordinate with underwriters to ensure timely issuance. A friendly, sales-minded professional will fit well here.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance knowledge

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

Since opening the agency in 2010, we've focused on building a team-oriented environment where people can grow professionally, serve customers with integrity, and build meaningful careers. Before becoming a State Farm agent, I spent more than 20 years leading retail teams, an experience that reinforced the importance of strong relationships, accountability, and developing people.

Our agency is built on the belief that success starts with great people. We can teach insurance products and processes, but qualities like work ethic, coachability, initiative, and a positive attitude are what truly drive long-term success. We look for team members who are motivated to learn, willing to take ownership of their work, and excited to contribute to a supportive team environment.

We work hard, celebrate wins together, and invest in each other's growth. Whether your goal is to build expertise, grow into leadership, or create new opportunities for yourself, you'll be supported along the way. As our agency continues to grow, we're committed to creating additional opportunities for team members who want to develop their skills and advance their careers.

If you're someone who enjoys helping others, values teamwork, and is looking for a place where your contributions matter, we'd love to connect with you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Casey Hill - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.