Account Associate - State Farm Agent Team Member

Danny Humphreys - State Farm Agent; Glenn Heights (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Danny Humphreys - State Farm Agent is hiring an Account Associate to support daily operations and customer success. You will help grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will promote relevant products and services to improve clients’ lives. We value reliability, discipline, self-motivation, and quick learning, with a focus on work-life balance and a supportive training system to help you advance within the

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Organizational skills

Communication

Job description

Benefits:

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 1995 and currently lead a close-knit team of two, with plans to continue growing. State Farm has been part of my life for a long time - my dad was a State Farm agent, which inspired me to earn a degree in insurance and pursue a career in the industry. I started in claims before eventually making the move into agency ownership.

I'm a graduate of the University of North Texas and have been married for 34 years. We have two daughters and two grandchildren. Outside of the office, I enjoy hiking and have a passion for drag racing.

Our agency offers health benefits, a Simple IRA retirement plan, licensing costs paid up front, and a strong commitment to work-life balance. We also have established training systems in place to give team members the tools and resources they need to learn the business and become successful in their roles.

Our culture is built around trust, independence, and accountability. I'm not a micromanager - I want team members who can take the training and resources provided and run with them. I'm looking for someone who is reliable, disciplined, self-motivated, and able to learn quickly.

ROLE DESCRIPTION:

As Account Associate for Danny Humphreys - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.