Account Associate - State Farm Agent Team Member

Shaunamickens; Garden City (ID); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Shaunamickens is seeking an Account Associate to join their team in Garden City, Idaho. This role is vital for managing customer relationships and ensuring their success with insurance products. You'll assist with policy changes, claims, and coordinate with underwriters, making a real difference in the community.

The ideal candidate will possess strong organizational and customer service skills, aiming to grow in a supportive environment. Join Shaunamickens to be part of a team that operates with integrity and a personal touch.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Looking for more than just a job? Join a team that truly makes a difference.

At Shauna Mickens State Farm, we’re more than an insurance office—we’re a trusted resource for families and businesses across Idaho, Oregon, Washington, and Utah. Based in Boise, our team takes pride in serving our community with integrity, care, and a personal touch.

We’re looking for someone who shares our passion for helping others and building real connections. Whether it’s guiding a family through their first policy or helping someone protect their summer toys like boats, RVs, and ATVs, we show up with heart and professionalism every day.

If you're ready to grow your career in a supportive, people-first environment where your voice matters and your work has real impact—we’d love to hear from you.

Role Description

As Account Associate - State Farm Agent Team Member for Shauna Mickens - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.