Account Associate - State Farm Agent Team Member

Jim McGill; Simpsonville (SC); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Opportunity for advancement

Job summary

Jim McGill State Farm Agent is seeking an Account Associate to support daily operations and help customers succeed. You will grow the office by building meaningful relationships, handling account updates, assisting with policy changes, and guiding customers through the claims process.

The ideal candidate is organized, has strong customer service and communication skills, and is bilingual in Spanish. You will work with underwriting and agency teams to ensure timely, accurate service and positive

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organizational skills

Bilingual Spanish

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2007 and currently lead a team of five. State Farm has always been familiar to me - my father was also an agent, which gave me an early introduction to the business and ultimately helped inspire my own path to agency ownership. Outside of work, spending time with my family is my favorite thing to do, and I’m also a big Clemson fan.

Being involved and giving back is important to us, and our agency stays very active in the local community.

Our agency offers health benefits, a 401(k), paid holidays, paid time off, licensing reimbursement, and a strong commitment to work-life balance. We also offer great bonus opportunities, giving motivated team members the chance to be rewarded for their performance and results.

Our office is energetic, positive, and focused on helping people succeed. I’m looking for someone with a great personality who is outgoing, motivated, coachable, and able to learn quickly. If you enjoy connecting with people, are eager to improve, and want to be part of a team where strong performance is recognized and rewarded, we’d love to meet you.

ROLE DESCRIPTION

As an Account Associate for Jim Mcgill - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.