Account Associate - State Farm Agent Team Member

Olga Wolf - State Farm Agent; Los Angeles (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Olga Wolf - State Farm Agent in Los Angeles, CA is seeking an Account Associate to support daily operations and grow customer relationships. You will act as a liaison between clients and agency departments, helping to match needs with appropriate products.

The role emphasizes service, accuracy, and initiative, with a focus on policy changes, claims support, and proactive marketing of suitable insurance solutions. Training and development are available in a balanced, growth‑oriented environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Insurance experience preferred

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2016 after a career managing jewelry stores, where I developed a passion for sales, customer service, and leadership. I also hold the CHFC® (Chartered Financial Consultant) designation. Outside of work, I'm the proud mom of one son and a lifelong dog lover with a passion for animal welfare.

Giving back to the community is important to me, especially when it comes to supporting local animal rescues. I regularly contribute to animal-related organizations, fundraisers, and community events that help care for animals in need.

Our agency offers a Simple IRA, licensing reimbursement, professional development, team-building events, monthly recognition programs, bonus opportunities, career growth, and a strong commitment to work-life balance. We believe in recognizing hard work and investing in our team's success.

Our culture is supportive, positive, and growth-focused. I'm looking for someone who is driven, reliable, honest, and motivated to succeed. If you value integrity, enjoy helping customers, and are committed to continuous growth, we'd love to meet you.

ROLE DESCRIPTION

As an Account Associate for Olga Wolf - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.