Account Associate - State Farm Agent Team Member

Don Middleton - State Farm Agent; Denver (CO); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Don Middleton - State Farm Agent in Denver is seeking an Account Associate to support daily operations and customers' success. Grow the agency through meaningful customer relations and by bridging customer needs with agency departments.

As an attentive, sociable, and sales-minded professional, you will promote relevant products and services, assist with policy changes, and help process claims while delivering exceptional service.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Insurance experience

Job description

Benefits:

• Simple IRA


• Hiring bonus


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

About Our Agency:

Our agency opened in 2015 and is a close-knit team of four with a strong foundation in experience and collaboration.

Before becoming an agent, I worked in logistics sales with Caterpillar and bring over 25 years of experience with State Farm, which helps guide how we support both our customers and our team.

I am a graduate of the University of Denver and originally from Illinois. I am a proud parent of three and grandparent to seven, and family is a big part of my life. Outside of work, I enjoy playing guitar and staying involved in music. Giving back is important to me, and I stay active in the community by volunteering with organizations like Swallow Hill Music and Heavenly Peace.

For our team, we offer professional development opportunities, a flexible schedule when goals are met, a Simple IRA, and health benefits to support both personal and professional growth.

Our office culture is fun, supportive, and family-oriented. We're looking for someone who is highly motivated, coachable, and brings a positive, \"can-do\" attitude - someone who's ready to contribute, grow, and be part of a team that enjoys working hard and winning together.

Role Description:

As Account Associate - State Farm Agent Team Member for Don Middleton - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities:

• Manage customer accounts and update information in the database.


• Assist customers with policy changes and inquiries.


• Process insurance claims and follow up with customers on claim status.


• Coordinate with underwriters to ensure timely policy issuance.

Qualifications:

• Strong organizational skills and attention to detail.


• Excellent customer service and communication skills.


• Previous experience in insurance or a related field preferred.