Account Associate - State Farm Agent Team Member

Maks Andronenkov - State Farm Agent; Chicago (IL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Maks Andronenkov - State Farm Agent in Chicago seeks an Account Associate to support daily operations and grow the agency through strong customer relations.

You will handle account updates, assist with policy changes, and coordinate with underwriters to ensure timely policy issuance while delivering proactive service.

We offer a high-energy, growth-focused environment with benefits including license reimbursement, 401(k), generous training, and a flexible schedule.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organization

Job description

Benefits

• License reimbursement


• 401(k)


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Opportunity for advancement


• Paid time off


• Training & development

ABOUT OUR AGENCY

Our agency opened in 2022 and has quickly grown into a high-performing team of 11. Before becoming an agent, I spent four years as a State Farm team member and also bring an entrepreneurial background, which has shaped a strong focus on growth, performance, and building something meaningful.

I'm a graduate of the University of Illinois Chicago and moved to the U.S. from Ukraine in 2003. I have a background in competitive soccer and was set to play in college before an ACL injury - an experience that helped shape my resilience and drive. Outside of work, I'm passionate about music and am part of a DJ trio.

I'm highly motivated to build a lasting legacy through both my business and the people I work with. We stay actively involved in the community through The Bridge Community Church, the Norwood Park Chamber of Commerce, and ongoing local support and outreach.

For our team, we offer a 401(k), reimbursement for licensing costs, a strong focus on work-life balance, and extensive training and development programs. We also provide a supportive leadership style, team lunches, and the resources needed to help each team member succeed in a high-performance environment.

Our office culture is high-energy, driven, and purpose-focused. We're looking for go-getters who want more than just a job-individuals who are motivated to grow, stand out, and be part of building something bigger. If you bring urgency, personality, and a desire to succeed, this could be the right fit for you.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Maks Andronenkov - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.


• Assist customers with policy changes and inquiries.


• Process insurance claims and follow up with customers on claim status.


• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.


• Excellent customer service and communication skills.


• Previous experience in insurance or a related field preferred.