Account Associate - State Farm Agent Team Member

Erik Slaughter - State Farm Agent; Coppell (TX); Sur place; USD 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

License reimbursement

Performance bonus

Competitive salary

Health insurance

Career advancement

Paid time off

Training & development

Dental insurance

Vision insurance

Résumé du poste

Erik Slaughter - State Farm Agent in Coppell, TX is seeking an Account Associate to support daily operations, grow the agency through attentive customer relations, and bridge customer needs with internal teams.

You will assist customers with policy changes and inquiries, process insurance claims, and coordinate with underwriters to ensure timely policy issuance, all while engaging in a comprehensive training program and our teamwork-driven culture.

Qualifications

• Candidates must have strong organizational skills and attention to detail.
• Excellent customer service and communication abilities required.
• Experience in insurance or related fields preferred.

Responsabilités

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Connaissances

Organizational skills

Customer service

Communication skills

Insurance experience

Description du poste

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Dental insurance
• Vision insurance

ABOUT OUR AGENCY

I opened my agency in 2015 after spending 25 years coaching college football, an experience that shaped the strong team culture we have today. Our office now includes 10 team members, and we operate with the same principles that make great teams successful: communication, trust, effort, and a genuine commitment to one another.

I graduated from Tarleton State University, and I’m a husband and father of three who still loves everything about football. We also stay active in the community by sponsoring two fellowships for local athletes, supporting young people as they grow both on and off the field.

We offer PTO, health benefits, reimbursed licensing costs, and a comprehensive training program to help team members develop their skills. Our office culture centers around the mantra “We Care”—no egos, no drama, just a supportive environment where everyone gets along and enjoys working together. We work hard, have fun, and truly operate like a team.

If you’re looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Erik Slaughter - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.