Account Associate State Farm Agent Team Member

Reinhardt State Farm Agency; Colleyville (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Join Reinhardt State Farm Agency as an Account Associate where you will play a vital role in daily operations and customer success. Your responsibilities will include managing customer accounts, assisting with inquiries, processing claims, and marketing relevant insurance products to grow the agency and enhance community service.

Benefits

Licensing Paid by Agency

Salary Plus Commission

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Sales mindset

Education

Previous experience in insurance or a related field

Job description

Benefits:

Licensing Paid by Agency

Salary Plus Commission

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Reinhardt State Farm Agency, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

Manage customer accounts and update information in the database.

Assist customers with policy changes and inquiries.

Process insurance claims and follow up with customers on claim status.

Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

Strong organizational skills and attention to detail.

Excellent customer service and communication skills.

Previous experience in insurance or a related field preferred.