Account Associate - State Farm Agent Team Member

Tyler Minx - State Farm Agent; Coldspring (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Tyler Minx - State Farm Agent is seeking an Account Associate to enhance customer relations and manage accounts in Coldspring, Texas. The ideal candidate will assist clients with inquiries, policy changes, and claims while ensuring smooth communication across teams.

This role requires strong organizational skills, excellent customer service aptitude, and preferably, previous experience in insurance. Join our supportive and energetic team committed to growth and success.

Qualifications

• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2025 and is a small, growing team with big goals. Before becoming a State Farm agent, I worked for another agent, gaining valuable experience that helped lay the foundation for building a strong, successful office. We’ve already become a top-performing agency in the county and are continuing to grow.

My journey has shaped how I lead - I’m a cancer survivor, which has given me a deep appreciation for resilience, positivity, and supporting others.

For our team, we offer performance-based incentives, reimbursement for licensing costs, and a strong focus on work‑life balance.

Our office culture is positive, supportive, and team‑driven. We’re looking for someone who is hungry, driven, and competitive, while also caring and team‑oriented - someone who brings a great attitude and wants to grow alongside a motivated, high‑energy team.

Role Description

As Account Associate - State Farm Agent Team Member for Tyler Minx - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.