Account Associate - State Farm Agent Team Member

State Farm; Cedar Park (TX); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

License reimbursement

Flexible schedule

Training & development

Job summary

State Farm is seeking an Account Associate to join their Cedar Park, TX team. In this full-time role, you will manage customer accounts and provide assistance with policy changes and insurance claims. Ideal candidates possess strong organizational and communication skills, with a focus on customer service. The position offers a salary between $55,000 and $65,000 per year, along with benefits such as health insurance, bonus opportunities, and a flexible schedule.

Qualifications

• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Attention to detail

Job description

Account Associate - State Farm Agent Team Member

Full Time in Cedar Park - TX

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• License reimbursement
• Flexible schedule
• Training & development

Our agency opened in 2022 and is a growing team of three focused on building a strong, service-driven office. Before becoming a State Farm agent, I spent 26 years in the broadcast industry as a meteorologist, which helped develop strong communication skills and a passion for connecting with people.

I’m a graduate of Mississippi State University and a proud spouse and parent of two. As a family, we love to travel and are big Disney fans, always looking forward to our next adventure together. We stay involved in the community by sponsoring local sports teams and supporting youth activities.

For our team, we offer health benefits, a strong focus on work‑life balance, and reimbursement for licensing costs to support your professional growth.

Our office culture is growth‑focused and opportunity‑driven. We’re looking for someone who is self‑motivated, eager to help others, and ready to grow. If you’re someone who is driven, enjoys connecting with people, and wants to be part of building something, this could be a great fit.

Role Description

As Account Associate for Craig Carnesi - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $55,000.00 - $65,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.