Account Associate - State Farm Agent Team Member

Hasan Jamil - State Farm Agent; Burtonsville (MD); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Hasan Jamil - State Farm Agent in Burtonsville, Maryland is looking for an Account Associate to support daily business operations and enhance customer relations. The ideal candidate will have excellent organizational and customer service skills and will assist customers with policy changes and inquiries, process claims, and coordinate with underwriters for timely policy issuance.

This role offers a performance-based bonus, competitive salary, flexible schedule, and various benefits including health insurance and paid time off. Join a family-oriented and performance-driven office culture focused on community impact.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my State Farm agency in July 2025 and currently have a team of three dedicated professionals. Before becoming an agent, I spent 18 years in home lending, including time as a manager with JP Morgan Chase. About four years ago, I made the transition into the insurance world and quickly discovered that the independence, entrepreneurship, and opportunity for impact that come with agency ownership were exactly what I was looking for.

I grew up in Howard and Montgomery County, and I’m proud to serve the same community that helped shape me. Outside the office, I coach my son’s soccer team and stay connected through affiliations with Howard Community College and various local organizations. Each year, our agency participates in charity work supporting local religious centers and community initiatives.

I offer my team 15 days of PTO annually, a health stipend, a strong focus on work‑life balance, and a $500 bonus for each license obtained before your start date. Our office culture is family‑oriented yet performance‑driven — everyone supports each other while maintaining a strong commitment to results.

I’m looking for team members who are motivated, team‑oriented, and always willing to go above and beyond for both our clients and their teammates.

Role Description

As Account Associate - State Farm Agent Team Member for Hasan Jamil - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.