Account Associate - State Farm Agent Team Member

Andrew-Baudino---State-Farm-Agent; Brentwood (TN); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

License Reimbursement

Health Insurance

Advancement opportunities

Paid time off

Training & development

Performance bonus

Company events

Flexible schedule

Job summary

Andrew Baudino - State Farm Agent is seeking an Account Associate to support daily operations, grow the agency through meaningful customer relations, and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services while growing your career in a collaborative, mentorship-focused environment that emphasizes training and advancement opportunities.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication

Insurance experience

Job description

Benefits:

• License Reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Company parties
• Flexible schedule

ABOUT OUR AGENCY:

Our agency is built around a young, tight-knit team that feels more like family. We believe in working hard together while also enjoying outside-of-the-office team-building events that keep us connected. As a top 5 financial services agency and top 10 overall production agency in our territory, we’re proud of our consistent track record of success. Our agent is deeply committed to mentorship, providing guidance that helps team members grow in their careers—many have gone on to open their own successful agencies.

With quarterly promotions, high annual bonus potential, access to external leadership and development training, and an in-house business and development coach, we provide the tools and support needed to thrive. You’ll also benefit from proven sales and customer service processes paired with hands‑on training. If you’re looking for a place where you can learn, grow, and achieve your career goals in a supportive, winning environment, this could be the right fit for you.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Andrew Baudino - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.