Account Associate - State Farm Agent Team Member

Chet Turner; Bensalem Township (Bucks County); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a dedicated team as an Account Associate with a leading State Farm Agent. You'll play a crucial role in customer relations and agency operations, enhancing customer experiences and driving agency growth. Ideal candidates are sociable, organized, and eager to make a positive impact in the community.

Benefits

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers.

Skills

Organizational Skills

Customer Service

Communication Skills

Education

B.S. in Marketing

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

With over 30 years in the insurance industry and 45+ years of combined team experience, we’re passionate about educating our community while protecting what matters most. I became a State Farm Agent to change how people experience insurance—by making it clear, respectful, and tailored to real life.

I’m a proud Delaware State University grad (B.S. in Marketing), an active community member through Big Brothers/Big Sisters of Bucks County, and honored to have earned multiple awards like Ambassador Travel, Chairman’s, and Master Agent Guild.

We’re a friendly, knowledgeable team focused on growth, service, and impact. If you're looking to join an experienced, supportive office with a strong reputation and heart for the community, we’d love to meet you.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Chet Turner - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.