Account Associate - State Farm Agent Team Member

Venkataraman Viswanathan - State Farm Agent; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Venkataraman Viswanathan - State Farm Agent is seeking an Account Associate to support daily operations and grow the agency through strong customer relationships. You will serve as a liaison between customer needs and agency departments, helping to market relevant products and services in the community.

The role emphasizes proactive service, initiative, and growth within a supportive environment, with opportunities for advancement and a focus on teamwork and accountability.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service and

communication skills

Previous experience in insurance

Job description

Benefits

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

Our agency opened in 2026, and we're excited to be building a team from the ground up. Before becoming a State Farm agent, I spent my career in corporate America, working in technology and analytical roles within the airline industry. While I enjoyed the work, I always had a goal of owning my own business and building something of my own while helping people along the way.

I earned my MBA from Vanderbilt University and have been fortunate to travel extensively around the world. When I'm not working, I enjoy spending time with my family and riding motorcycles whenever I get the chance.

As a new agency, we're creating a culture where people enjoy coming to work, feel supported, and have opportunities to grow. I'm a laid-back leader who believes in providing the tools, training, and processes needed for success without micromanaging. My goal is to help team members develop professionally while creating an environment built on trust, accountability, and mutual respect.

We're looking for someone who is motivated, coachable, intelligent, and self-driven. The ideal candidate is comfortable taking initiative, managing their responsibilities independently, and continuously looking for ways to improve. If you're someone who enjoys learning, wants to grow your career, and values working in a supportive environment, we'd love to connect with you.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Venkataraman Viswanathan - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.