Account Associate - State Farm Agent Team Member

Jim Saxton - State Farm Agent; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Licensing assistance

Career advancement

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Jim Saxton - State Farm Agent is seeking an Account Associate to support daily operations and enhance customer success. You will grow our office through meaningful customer relations and act as a liaison between customer needs and agency departments, proactively marketing relevant products and services.

We offer licensing reimbursement, professional development, opportunities for career growth, and a strong commitment to work-life balance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Job description

Benefits:

• Licensing paid by agency
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2009 and currently lead a team of nine. I've been with State Farm since 1996, beginning my career as a team member before moving into management and eventually opening my own agency. I'm a graduate of the University of Texas, where I studied Marketing and played football. My wife and I have two sons, and I enjoy building both strong teams and lasting customer relationships.

Giving back to the community is a priority for me. I serve on the Board of the National Football Foundation, stay active in my local church, and support a variety of charitable organizations and community events throughout the year.

Our agency offers licensing reimbursement, professional development, opportunities for career growth and advancement, and a strong commitment to work-life balance. We believe in investing in our team and helping each person reach their full potential.

Our culture is competitive, family-oriented, and built on teamwork. I'm looking for someone who is self-motivated, dependable, and enjoys working with others. If you're driven to grow, take initiative, and want to be part of a supportive, high-performing team, we'd love to meet you.

ROLE DESCRIPTION: As an Account Associate for Jim Saxton - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.