Account Associate - State Farm Agent Team Member

Rosa Martinez; Buford (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Rosa Martinez - State Farm Agent in Buford, GA is hiring for an Account Associate to support daily operations and customer success. The role focuses on growing the office through meaningful customer relations and facilitating service requests and policy updates.

You will handle account management, assist with inquiries, process claims, and coordinate with underwriters, while pursuing advancement opportunities and a competitive compensation package.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Insurance experience

Job description

Account Associate - State Farm Agent Team Member

Full Time in Buford - GA

• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in 2008 and currently lead a team of eight. Before becoming a State Farm agent, I worked as a State Farm team member, which gave me the experience and passion to build my own agency. I'm the proud parent of two adult children and enjoy farming, gardening, and spending as much time outdoors as possible.

Giving back to the community is an important part of who we are. I teach budgeting classes at the local high school, support HOPE and other local nonprofit organizations, and enjoy finding ways to make a positive impact in the communities we serve.

Our agency offers a 401(k), performance-based bonuses, frequent incentive trips, opportunities for advancement, and a strong commitment to work-life balance. We believe in recognizing success and helping our team build rewarding, long-term careers.

Our culture is fast-paced, goal-oriented, and built around teamwork. I'm looking for someone who is motivated, competitive, and committed to success. If you enjoy working with a high-performing team, thrive in a results-driven environment, and are excited to grow your career, we'd love to meet you.

ROLE DESCRIPTION

As an Account Associate for Rosa Martinez - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $70,000.00 - $90,000.00 per year

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

Compensation $70,000.00 - $90,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none