Account Associate - State Farm Agent Team Member

Larry Bales - State Farm Agent; Abingdon (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Mon-Fri schedule

Job summary

Larry Bales - State Farm Agent in Abingdon, VA is seeking an organized administrative specialist to support insurance agents, manage client relationships, and help grow the agency's business in a fast-paced environment.

This role emphasizes accuracy, customer service, and a sales-minded approach. You will establish relationships, respond to inquiries about coverage, billing, and changes, and work with the team to promote our products.

Qualifications

• Dedicated to customer service and client relations.
• Experience in sales or marketing is advantageous.
• Ability to obtain required insurance licenses (P&C, Life/Health).
• Able to promote products based on customer needs.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service regarding insurance availability, coverage, policy changes, transfers, claims, and billing clarification.
• Educate customers about insurance options using a needs-based review process.
• Promote the development of the business through exemplary communication and service.

Skills

Customer service

Sales experience

Education

Property and Casualty License

Life/Health License

Job description

Benefits:

• Full Time
• Monday - Friday
• Paid time off

ROLE DESCRIPTION:

Larry Bales is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As an account associate with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and marketing perspective into our team as we build success together.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Able to obtain Property and Casualty License
• Able to obtain a Life/Health License
• Able to achieve mutually agreed upon marketing goals
• Interested in marketing products and services based on customer needs