Account Associate - State Farm Agent Team Member

Randy Carruthers - State Farm Agent; Sterling (CO); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Paid time off

Job summary

Randy Carruthers Agency in Sterling, CO, is seeking an Account Associate to support daily operations and customers' success. You will grow the office through meaningful customer relations and acting as a liaison between customer needs and agency departments.

You will proactively market relevant products and services to improve clients' lives, handling account updates, policy changes, and claim inquiries.

Qualifications

• Experience in insurance or a related field is preferred.
• Excellent customer service and communication are required.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Customer service

Communication skills

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Paid time off

Account Representative

ROLE DESCRIPTION

As Account Associate for Randy Carruthers Agency, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.