Remote Insurance Account Associate – Customer Success

Ben Norton - State Farm Agent; Dallas (TX); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Ben Norton State Farm is seeking an Account Associate to support daily agency operations and customer success. You will grow the agency by building meaningful customer relationships and coordinating between customers and agency departments, while promoting relevant products and services.

As a sociable, sales-minded professional, you will manage accounts, assist with policy changes, process claims, and work with underwriters to issue policies promptly.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Be coachable, be a great team player and maintain a positive attitude.
• Seek high achievement.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication

Team player

Coachable

Positive attitude

Sales mindset

Job description

Ben Norton State Farm is seeking an Account Associate to support daily agency operations and customer success. You will grow the agency by building meaningful customer relationships and coordinating between customers and agency departments, while promoting relevant products and services.

As a sociable, sales-minded professional, you will manage accounts, assist with policy changes, process claims, and work with underwriters to issue policies promptly.