Account Associate - Insurance Ops & Growth

Dan Dougherty; Wilmington (DE); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Health insurance

Paid time off

Bonus based on performance

Training & development

Competitive salary

Flexible schedule

Job summary

Dan Dougherty - State Farm Agent is seeking an Account Associate to support daily operations and customer success in Wilmington, DE. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments.

Responsibilities include updating customer accounts, assisting with policy changes, processing claims, and coordinating with underwriters. Competitive salary with room for advancement and benefits.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Dan Dougherty - State Farm Agent is seeking an Account Associate to support daily operations and customer success in Wilmington, DE. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments.

Responsibilities include updating customer accounts, assisting with policy changes, processing claims, and coordinating with underwriters. Competitive salary with room for advancement and benefits.