Account Associate — Insurance Growth & Customer Care (Flexible)

Colinisthere; Williamsburg (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Colin Owens - State Farm Agent in Williamsburg, VA is seeking an Account Associate - State Farm Agent Team Member to support daily operations and drive customer success. You will manage client accounts, assist with policy changes, and help process claims while collaborating with underwriters to issue policies.

The role emphasizes friendly, sales-minded customer service and opportunities for advancement within a supportive team.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills and att.

Excellent customer service and comms

Insurance experience preferred

Job description

Colin Owens - State Farm Agent in Williamsburg, VA is seeking an Account Associate - State Farm Agent Team Member to support daily operations and drive customer success. You will manage client accounts, assist with policy changes, and help process claims while collaborating with underwriters to issue policies.

The role emphasizes friendly, sales-minded customer service and opportunities for advancement within a supportive team.