Account Associate - Insurance Team (Hybrid + Growth)

Johntylercarlson; Chicago (IL); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

WFH after 6 months

Bonus per performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Vision insurance

Job summary

John Tyler Carlson - State Farm Agent is hiring an Account Associate to support daily operations, grow the agency through customer relations, and align customer needs with Insurance products.

The role emphasizes service, claims handling, and collaboration with underwriters. After six months of training, you may work from home 1-2 days per week, with opportunities for advancement in a supportive Evanston-based team.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Sales mindset

Insurance knowledge

Job description

John Tyler Carlson - State Farm Agent is hiring an Account Associate to support daily operations, grow the agency through customer relations, and align customer needs with Insurance products.

The role emphasizes service, claims handling, and collaboration with underwriters. After six months of training, you may work from home 1-2 days per week, with opportunities for advancement in a supportive Evanston-based team.