Account Associate | Insurance & Customer Success

Daria Bartkiewicz Kent - State Farm; Chicago (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Daria Bartkiewicz Kent - State Farm invites an Account Associate to join a busy, customer‑focused office. You will nurture client relationships, process policy changes, and support daily operations to grow the agency.

The role emphasizes proactive service, accurate data handling, and collaboration with underwriters and departments to ensure timely policy issuance. This energized environment offers growth opportunities and a chance to impact the lives of customers daily.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Insurance experience

Job description

Daria Bartkiewicz Kent - State Farm invites an Account Associate to join a busy, customer‑focused office. You will nurture client relationships, process policy changes, and support daily operations to grow the agency.

The role emphasizes proactive service, accurate data handling, and collaboration with underwriters and departments to ensure timely policy issuance. This energized environment offers growth opportunities and a chance to impact the lives of customers daily.