Insurance Account Associate — Growth & Customer Success

Waleed Zayid - State Farm Agent; Columbus (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Job summary

Waleed Zayid - State Farm Agent is seeking an Account Associate to enhance daily operations and ensure customer success. This role involves managing customer accounts, processing claims, and ensuring customer needs are met efficiently.

We offer a competitive salary, benefits like flexible schedules, and significant opportunities for advancement. The ideal candidate should possess strong organizational and communication skills, have a customer-focused approach, and thrive in a supportive environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

Waleed Zayid - State Farm Agent is seeking an Account Associate to enhance daily operations and ensure customer success. This role involves managing customer accounts, processing claims, and ensuring customer needs are met efficiently.

We offer a competitive salary, benefits like flexible schedules, and significant opportunities for advancement. The ideal candidate should possess strong organizational and communication skills, have a customer-focused approach, and thrive in a supportive environment.