Account Associate — Insurance & Client Relations

Ozzie Gutierrez Holden - State Farm Agent; Knoxville (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Ozzie Gutierrez Holden - State Farm Agent in Knoxville, TN, is seeking an Account Associate to manage customer accounts and improve client relationships. As a vital team member, you'll handle policy changes, keep customers updated on their claims, and collaborate with underwriters to ensure timely service.

The role requires strong organizational skills and excellent communication. You'll have the opportunity for growth in a supportive environment with comprehensive benefits including health and dental insurance, paid time off, and ongoing training.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

Ozzie Gutierrez Holden - State Farm Agent in Knoxville, TN, is seeking an Account Associate to manage customer accounts and improve client relationships. As a vital team member, you'll handle policy changes, keep customers updated on their claims, and collaborate with underwriters to ensure timely service.

The role requires strong organizational skills and excellent communication. You'll have the opportunity for growth in a supportive environment with comprehensive benefits including health and dental insurance, paid time off, and ongoing training.