Account Associate - Insurance Client Growth & Service

Joe Ferrazza - State Farm Agent; Schaumburg (IL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Joe Ferrazza - State Farm Agent in Schaumburg, IL is seeking an Account Associate to support daily operations and drive customer success. You will grow the agency through meaningful client relationships and act as a liaison between customers and internal teams, marketing relevant insurance products and services.

As a sociable, detail‑oriented, sales‑minded professional, you will participate in training, enjoy a flexible and supportive environment, and have opportunities to advance as the agency

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Joe Ferrazza - State Farm Agent in Schaumburg, IL is seeking an Account Associate to support daily operations and drive customer success. You will grow the agency through meaningful client relationships and act as a liaison between customers and internal teams, marketing relevant insurance products and services.

As a sociable, detail‑oriented, sales‑minded professional, you will participate in training, enjoy a flexible and supportive environment, and have opportunities to advance as the agency