Account Associate – Insurance & Care | Flexible Schedule

Houstonautohome; Bellaire (TX); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Paid time off

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Eric Albora - State Farm Agent is seeking an Account Associate to support daily operations and grow the agency through meaningful customer relations. You will update customer accounts, assist with policy changes, and help process claims while coordinating with underwriters to ensure timely policy issuance.

The role emphasizes strong organizational skills, excellent customer service, and bilingual Spanish proficiency in a collaborative, family‑oriented team environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Bilingual Spanish

Job description

Eric Albora - State Farm Agent is seeking an Account Associate to support daily operations and grow the agency through meaningful customer relations. You will update customer accounts, assist with policy changes, and help process claims while coordinating with underwriters to ensure timely policy issuance.

The role emphasizes strong organizational skills, excellent customer service, and bilingual Spanish proficiency in a collaborative, family‑oriented team environment.