Account Associate — Client Care & Insurance Growth

Phillip Rice - State Farm Agent; Southlake (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License by agency

Health insurance

Advancement opportunities

Paid time off

Training & development

401(k)

Performance bonus

Competitive salary

Flexible schedule

Job summary

Phillip Rice - State Farm Agent in Southlake, TX is seeking an Account Associate to join the team and support customers with their insurance needs. You will grow the agency through meaningful client relations and assist with policy changes, claims, and billing inquiries.

Ideal candidates are client-focused, organized, and communicative, with a willingness to learn, participate in ongoing training, and contribute to a collaborative, growth-oriented office culture.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Phillip Rice - State Farm Agent in Southlake, TX is seeking an Account Associate to join the team and support customers with their insurance needs. You will grow the agency through meaningful client relations and assist with policy changes, claims, and billing inquiries.

Ideal candidates are client-focused, organized, and communicative, with a willingness to learn, participate in ongoing training, and contribute to a collaborative, growth-oriented office culture.