Account Associate — Growth & Customer Care (Insurance)

State Farm Agent; Bellaire (TX); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Bridgette Emanuel State Farm Agent is seeking a dedicated Account Associate to support daily operations and strengthen customer relationships. You will help connect customers with appropriate insurance solutions and coordinate between customers and agency departments to ensure smooth service delivery.

The role emphasizes proactive client engagement, accurate data management, and teamwork within a small, customer-focused office in Bellaire, TX.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organizational skills

Job description

Bridgette Emanuel State Farm Agent is seeking a dedicated Account Associate to support daily operations and strengthen customer relationships. You will help connect customers with appropriate insurance solutions and coordinate between customers and agency departments to ensure smooth service delivery.

The role emphasizes proactive client engagement, accurate data management, and teamwork within a small, customer-focused office in Bellaire, TX.