Account Associate: Growth & Customer Care (Flexible)

Julieschuld; Bradley (IL); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Bonus based on performance

Training & development

Flexible schedule

Opportunity for advancement

Competitive salary

Job summary

Julie Schuld - State Farm Agent is seeking an Account Associate to support daily operations and drive customer satisfaction in our Illinois agency. You will manage accounts, assist with policy changes, and help customers with claims while coordinating with underwriters to issue policies.

The role emphasizes strong organization, excellent service, and bilingual Spanish communication to effectively assist a diverse client base.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Organization

Communication

Bilingual Spanish

Job description

Julie Schuld - State Farm Agent is seeking an Account Associate to support daily operations and drive customer satisfaction in our Illinois agency. You will manage accounts, assist with policy changes, and help customers with claims while coordinating with underwriters to issue policies.

The role emphasizes strong organization, excellent service, and bilingual Spanish communication to effectively assist a diverse client base.