Account Associate: Growth & Client Relations | Flexible Schedule

Giovanni Serrano - State Farm Agent; Garland (TX); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Giovanni Serrano - State Farm Agent in Garland, TX is seeking an Account Associate - State Farm Agent Team Member to grow our agency through meaningful customer relationships and proactive product recommendations. You will manage customer accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance.

A strong work ethic and bilingual Spanish skills are preferred.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Bilingual Spanish

Job description

Giovanni Serrano - State Farm Agent in Garland, TX is seeking an Account Associate - State Farm Agent Team Member to grow our agency through meaningful customer relationships and proactive product recommendations. You will manage customer accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance.

A strong work ethic and bilingual Spanish skills are preferred.