Insurance CSR: Flexible Schedule & Growth Path

Giovanni Serrano - State Farm Agent; Garland (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Giovanni Serrano - State Farm Agent in Garland, TX is seeking a Customer Service Representative to deliver exceptional service, process policy inquiries, and support clients in person and over the phone.

You will coordinate with team members, handle policy changes, claims, and record-keeping, with emphasis on empathy, accuracy and community engagement. Bilingual Spanish is a plus and growth opportunities exist.

Qualifications

• Excellent communication and interpersonal abilities.
• Able to multitask in a fast-paced environment.
• Prior customer service experience preferred.
• Spanish language skills preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Multitasking

Customer service experience

Bilingual Spanish

Job description

Giovanni Serrano - State Farm Agent in Garland, TX is seeking a Customer Service Representative to deliver exceptional service, process policy inquiries, and support clients in person and over the phone.

You will coordinate with team members, handle policy changes, claims, and record-keeping, with emphasis on empathy, accuracy and community engagement. Bilingual Spanish is a plus and growth opportunities exist.