Account Associate: Growth, Service & Flexible Schedule

Jj Castilleja - State Farm Agent; Frisco (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

License Reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Jj Castilleja - State Farm Agent in Frisco, TX is seeking an Account Associate to support daily operations, grow the agency through meaningful customer relations, and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services, assist with policy changes and claims, and contribute to the agency's community-focused culture built on accountability, trust, and teamwork.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Insurance knowledge

Job description

Jj Castilleja - State Farm Agent in Frisco, TX is seeking an Account Associate to support daily operations, grow the agency through meaningful customer relations, and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services, assist with policy changes and claims, and contribute to the agency's community-focused culture built on accountability, trust, and teamwork.