Account Associate — Growth & Client Care, Flexible Schedule

Insuredsa; San Antonio (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

License reimbursement

Training & development

Flexible schedule

Job summary

Chad Dawson - State Farm Agent seeks an Account Associate to support daily operations from the San Antonio office. You will grow the office through customer relations and act as a liaison between client needs and agency departments, promoting appropriate products and services.

The role emphasizes proactive client engagement, accurate data handling, and collaborative teamwork within a supportive atmosphere. A strong focus on service excellence and personal initiative is expected.

Qualifications

• Strong organizational skills and attention to detail are required.
• Excellent customer service and communication skills are essential.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Chad Dawson - State Farm Agent seeks an Account Associate to support daily operations from the San Antonio office. You will grow the office through customer relations and act as a liaison between client needs and agency departments, promoting appropriate products and services.

The role emphasizes proactive client engagement, accurate data handling, and collaborative teamwork within a supportive atmosphere. A strong focus on service excellence and personal initiative is expected.