Account Associate — Growth, PTO & 401(k) Support

Chad Dawson - State Farm Agent; San Antonio (TX); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Chad Dawson - State Farm Agent is seeking an Account Associate to support daily operations and deliver excellent customer service. You will manage customer accounts, assist with policy changes, and coordinate with underwriters to ensure timely policy issuance.

As part of a tight-knit, family-oriented team, you will benefit from PTO, licensing reimbursement, professional development opportunities, and a flexible schedule while growing your career in a supportive environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience (preferred)

Job description

Chad Dawson - State Farm Agent is seeking an Account Associate to support daily operations and deliver excellent customer service. You will manage customer accounts, assist with policy changes, and coordinate with underwriters to ensure timely policy issuance.

As part of a tight-knit, family-oriented team, you will benefit from PTO, licensing reimbursement, professional development opportunities, and a flexible schedule while growing your career in a supportive environment.