Account Associate: Growth, Claims & Customer Care

Hart Kittle; Greenwood (MS); Hybride; USD 35 000 - 65 000; Plein temps

Avantages offerts par ce poste

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Résumé du poste

Hart Kittle - State Farm Agent in Greenwood, MS is seeking an Account Associate to support daily operations and customer success. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments, proactively marketing relevant products and services.

The role includes managing accounts, handling policy changes, processing claims, and coordinating with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsabilités

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Connaissances

Organizational skills

Customer service

Communication skills

Description du poste

Hart Kittle - State Farm Agent in Greenwood, MS is seeking an Account Associate to support daily operations and customer success. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments, proactively marketing relevant products and services.

The role includes managing accounts, handling policy changes, processing claims, and coordinating with underwriters to ensure timely policy issuance.