Insurance Account Associate | Client Relations & Claims

Hartkittle; Greenwood (MS); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Job summary

Hart Kittle - State Farm Agent in Greenwood, MS is seeking an Account Associate to support daily operations and customer success. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments, promoting relevant insurance and financial services.

The role emphasizes proactive marketing of products and services to improve client outcomes and ensure smooth policy processes.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance knowledge

Job description

Hart Kittle - State Farm Agent in Greenwood, MS is seeking an Account Associate to support daily operations and customer success. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments, promoting relevant insurance and financial services.

The role emphasizes proactive marketing of products and services to improve client outcomes and ensure smooth policy processes.