Account Associate — Insurance & Client Care (Flexible Schedule)

Esmeralda Gutierrez - State Farm Agent; Fort Worth (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Esmeralda Gutierrez - State Farm Agent is seeking an Account Associate to grow the office through meaningful customer relationships and by acting as a bridge between client needs and agency departments.

You will proactively market relevant insurance products and services while supporting daily operations, policy changes, and claims processing in a collaborative, team-driven environment.

Qualifications

• Strong organizational skills are essential and attention to detail is important.
• Excellent customer service and communication abilities are required to support clients.
• Previous experience in insurance or related field preferred and beneficial.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Esmeralda Gutierrez - State Farm Agent is seeking an Account Associate to grow the office through meaningful customer relationships and by acting as a bridge between client needs and agency departments.

You will proactively market relevant insurance products and services while supporting daily operations, policy changes, and claims processing in a collaborative, team-driven environment.