Account Associate: Insurance & Growth Ops

Kaysf; Frisco, Northern (TX, KY); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Job summary

Kay Patel - State Farm Agent in Frisco, TX seeks an Account Associate to support daily operations and enhance customer success. You will help grow the office through meaningful customer relations and coordinate between customer needs and agency departments.

Responsibilities include updating customer accounts, assisting with policy changes, processing claims, and liaising with underwriters to ensure timely policy issuance. A self-starter attitude and teamwork are valued.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Organizational skills

Insurance knowledge

Job description

Kay Patel - State Farm Agent in Frisco, TX seeks an Account Associate to support daily operations and enhance customer success. You will help grow the office through meaningful customer relations and coordinate between customer needs and agency departments.

Responsibilities include updating customer accounts, assisting with policy changes, processing claims, and liaising with underwriters to ensure timely policy issuance. A self-starter attitude and teamwork are valued.