Account Associate — Growth, Training & Flexible Schedule

Robertjamesagency; Austell (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Hiring bonus

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Robert James - State Farm Agent is hiring an Account Associate to support daily operations and customer success. You will grow our office through meaningful customer relations and act as a liaison between client needs and agency departments.

The role emphasizes proactive marketing of relevant products, processing policy changes, claims handling, and collaboration with underwriters. Health benefits, 401(k), and development opportunities are offered.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Robert James - State Farm Agent is hiring an Account Associate to support daily operations and customer success. You will grow our office through meaningful customer relations and act as a liaison between client needs and agency departments.

The role emphasizes proactive marketing of relevant products, processing policy changes, claims handling, and collaboration with underwriters. Health benefits, 401(k), and development opportunities are offered.