Account Assistant

Tokio Marine HCC; Columbia Township (MO); On-site; USD 23,000 - 32,000; Part time

Job summary

Tokio Marine HCC – A&H Group in Columbia, MO is seeking an Account Assistant (Part-Time, Mid-Day Hours). The role is onsite with a set schedule of 9 AM–5 PM, Monday through Friday, 15–20 hours per week.

You will call existing clients ahead of bond renewals, walk them through payment options, collect payments over the phone, and document conversations.

No insurance experience required; paid training provided. Requires strong communication and a high school diploma.

Qualifications

• Must have a high school diploma or equivalent.
• 2 years of customer service, sales, or office experience preferred.
• Strong written and verbal communication skills.

Responsibilities

• Call existing clients ahead of their bond renewal date to inform them of upcoming renewals.
• Walk clients through payment and financing options.
• Collect payment over the phone.
• Document each conversation and communicate status within the process.

Skills

Reliability

Consistency

Communication skills

Willingness to learn

Customer service mindset

Education

High school diploma or equivalent

Job description

Account Assistant page is loaded## Account Assistantlocations: Missouri - Columbiatime type: Part timeposted on: Posted Todayjob requisition id: 2026-1086## **Account Assistant (Part-Time, Mid-Day Hours)**## Tokio Marine HCC company | Columbia, MO | Onsite## Role Overview#### What you will do* Call existing clients ahead of their bond renewal date to let them know what is coming up.* Walk clients through payment and financing options.* Collect payment over the phone.* Document each conversation while answering billing questions and communicate status within our process.* Work from a prepared list of current clients.## What we're looking for## · Reliability. We obsess over service, so our team counts on our calls to clients.· Consistency. We are looking for someone that can work a minimum of 15 hours up to 20 hours per week.· Willingness to learn. No insurance or surety experience is required! Paid training is provided.· High school diploma or equivalent is required· Strong written and verbal communication skills· 2 years of customer service, sales, or office experience is preferred## Pay Transparency & Schedule* $20/hour* Monday - Friday, shifts scheduled between 9 AM to 5 PM* 15-20 hours/week (No Wednesdays, No weekends)* Onsite at our downtown Columbia MO office* A set schedule that stays the same week to week## Please NoteThis position is a cash-sensitive position which means we take customer payment over the phone. It requires a criminal background check and a credit check before your start date, and a credit check annually thereafter. All checks are completed in accordance with the Fair Credit Reporting Act and other applicable laws.\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_*TMHCC is an equal opportunity employer. All qualified applicants will receive consideration**for employment without regard to age, ancestry, citizenship, color, family or medical care**leave, gender identity, genetic information, marital status, medical condition, national**origin, physical or mental disability, protected veteran or military status, race, ethnicity,**religion, sex (including pregnancy), sexual orientation, or any other characteristic protected**by applicable local laws, regulations and ordinances.*