Account Analytics Manager (Cosmetics)

L'Oreal USA, Inc; New York (NY); Híbrido; USD 100.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work policy (3 days in office,

Medical, dental, vision

401K, pension plan

Monthly mobile allowance

VIP access to internal shop

Mentorship programs

Descripción de la vacante

L'Oréal USA in Chicago, IL is seeking an Account Analytics Manager (Cosmetics) to leverage data and analytics to support account decision-making and identify opportunities. You will collaborate with internal and external cross-functional teams to drive category growth across the Consumer Products Division.

The role requires strong analytical skills, data storytelling, and experience with retail strategies. A hybrid work model is offered, with a mix of in-office and remote work.

Formación

• Minimum 3 years' experience in a customer-facing role.
• Strong analytical skills with data-curious mindset to tell stories from data.
• Knowledge of customer and retail strategies, plus competitive awareness.
• Willingness to be in office 3 days a week.
• Interest in beauty and personal care category.

Responsabilidades

• Utilize data, dashboards, and reporting tools (Nielsen, PowerBi, Unify/CLA, STIBO, Numerator) to support account decisions.
• Analyze account strategy and category priorities to inform analyses for customer success.
• Interpret data to provide strategic recommendations on trends, sales performance, promo effectiveness, planograms, ROIs.
• Support customer conversations with data-driven insights (e.g., JBP, reviews).
• Collaborate with cross-functional teams to support the business.
• Lead monthly data-driven share-outs and deep dives to influence strategy with stakeholders (BAL, Supply Chain, etc.).

Conocimientos

Customer-facing

Analytical skills

Data storytelling

Cross-functional collaboration

Retail strategy knowledge

Herramientas

Nielsen

Power BI

Unify/CLA

STIBO

Numerator

Descripción del empleo

Job Title:

Account Analytics Manager (Cosmetics)

Division:

Consumer Products Division

Location:

Chicago, IL

Who We Are:

For more than a century, L'Oreal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beautyin terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oreal Consumers Products, our mission is to democratize the best of beauty, and for us, beauty has to be sustainable. Our division holds the world's #1 beauty brand with L'Oreal Paris, the #1 makeup brand with Maybelline New York, the #1 natural brand with Garnier, as well as NYX Professional Makeup.

What You Will Do:

Leverage data & analytics to support account decision making and identify areas of opportunity or concern. Collaborate with both internal and external cross-functional teams to drive the categories.

Core Responsibilities

1. Understand how to utilize available data, platforms, and reporting dashboards. (For example: Nielsen, PowerBi, Unify/CLA, STIBO, Numerator)
2. Understand account strategy, brand visions, and category priorities to inform broader analyses to unlock customer success.
3. Analyze and interpret data to present strategic recommendations around macro trends, beauty industry insights, consumer behavior, product sales performance, promotional effectiveness, planogram productivity, in-store event ROIs, online vs. offline performance, new item projections etc. to inform sales strategies.
4. Support customer conversation with data-driven insights. (For example: CPD Innovation Planning, Account Review, Quarterly JBP Meetings)
5. Effectively collaborate with cross-functional teams to support the business
6. Lead monthly data-driven share outs and customer deep dives to key stakeholders to influence strategy. (For example: BAL, Supply Chain, Category Development, Merchandising, E-Commerce).

Receives Input From

• Account management - key customer focus areas / concerns to ensure sales analytics team has appropriate customer context
• Central data - supports data and dashboard requests to enable prioritized account analyses
• Retailer - guiding principles and guardrails for data analytics, category recommendations, and strategy

Provides Input to

• Account management - account analytics share key insights and opportunities to support broader decision-making
• Account Merchandising - partners closely with account merchandising teams to provide insight into planogram decisions (expansion/exit, tray analysis, etc.)
• Central data - account analytics partners closely with central data to identify key KPIs to track and requirements for reporting dashboards
• Retailer - account analytics provides on-going analytical support, key insights, and trend monitoring to influence short-term and long-term strategies

What We Are Looking For:

• Minimum 3 years' experience in a customer-facing role
• Self-starter with strong analytic skill, data curiosity, and ability to create stories from data to influence internal/external stakeholders
• Proven knowledge of customer and retail strategies, as well as competitors
• Knowledge and curiosity to learn beauty and personal care, specifically for given category
• Being present in the office three days a week is considered an essential function of all office-based roles for eligible full-time employees.

What's In It For You:

• Salary Range: The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level
• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L'Oreal's Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities for Career Progression (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

As an integral part of our culture at L'Oreal, wellness is at our core. We not only offer a generous Benefits Package (Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to companyperkssuch as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oreal products as well as VIP Access to L'Oreal's Internal Shop for Discounted Products, and otherperkssuch as Monthly Mobile Allowance, discounted gym memberships, and ERGs.

Authorization to work in the United States on a full-time, permanent, ongoing basis is required. No immigration support/sponsorship offered for this role.