Account Analytics Manager (Cosmetics)

L'Oréal; New York (NY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work policy

Medical, Dental, Vision

401K and Pension Plan

VIP access to L’Oréal Shop

Monthly mobile allowance

Job summary

L’Oréal is seeking an Account Analytics Manager (Cosmetics) in Chicago to leverage data and analytics to support account decision making and identify opportunities. You will collaborate with cross-functional teams to drive category insights and improve sales performance.

The role requires 3+ years in customer-facing analytics, strong data storytelling, and experience with tools like Power BI and Nielsen. Hybrid work, competitive benefits, and a chance to influence retail strategy are offered.

Qualifications

• Minimum 3 years’ experience in a customer-facing role.
• Strong analytical skills and ability to turn data into stories that influence stakeholders.
• Knowledge of customer and retail strategies, and competitive landscape.
• Interest in beauty and personal care category.
• Presence in the office three days a week is required for office-based roles.

Responsibilities

• Leverage data and analytics to support account decision making and identify opportunities or concerns.
• Collaborate with cross-functional teams to drive category insights.
• Analyze and interpret data to inform sales strategies and promotional effectiveness.
• Support customer conversations with data-driven insights during reviews and plans.
• Lead data-driven share outs and deep-dives to influence strategy.

Skills

Data analytics

Storytelling with data

Cross-functional collaboration

Stakeholder influence

Retail analytics

Tools

Power BI

Nielsen

Unify/CLA

Numerator

STIBO

Job description

Job Title: Account Analytics Manager (Cosmetics)

Division: Consumer Products Division

Location: Chicago, IL

Who We Are

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beautyin terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oréal Consumers Products, our mission is to democratize the best of beauty, and for us, beauty has to be sustainable. Our division holds the world’s #1 beauty brand with L’Oréal Paris, the #1 makeup brand with Maybelline New York, the #1 natural brand with Garnier, as well as NYX Professional Makeup.

What You Will Do

Leverage data & analytics to support account decision making and identify areas of opportunity or concern. Collaborate with both internal and external cross-functional teams to drive the categories.

Core Responsibilities

• Understand how to utilize available data, platforms, and reporting dashboards.(For example: Nielsen,PowerBi, Unify/CLA, STIBO, Numerator)
• Understand account strategy, brand visions, and category priorities to inform broader analyses to unlock customer success.
• Analyze and interpret data to present strategic recommendations around macro trends, beauty industry insights, consumer behavior, product sales performance, promotional effectiveness, planogram productivity, in-store event ROIs, online vs. offline performance, new item projections etc. to inform sales strategies.
• Support customer conversation with data-driven insights. (For example: CPD Innovation Planning, Account Review, Quarterly JBP Meetings)
• Effectively collaborate with cross-functional teams to support the business
• Lead monthly data-driven share outs and customer deep dives to key stakeholders to influence strategy. (For example: BAL, Supply Chain, Category Development, Merchandising, E-Commerce).

Receives Input From

• Account management– key customer focus areas / concerns to ensure sales analytics team has appropriate customer context
• Central data– supports data and dashboard requests to enable prioritized account analyses
• Retailer– guiding principles and guardrails for data analytics, category recommendations, and strategy

Provides Input to

• Account management– account analytics share key insights and opportunities to support broader decision-making
• Account Merchandising– partners closely with account merchandising teams to provide insight into planogram decisions (expansion/exit, tray analysis, etc.)
• Central data– account analytics partners closely with central data to identify key KPIs to track and requirements for reporting dashboards
• Retailer– account analytics provides on-going analytical support, key insights, and trend monitoring to influence short-term and long-term strategies

What We Are Looking For

• Minimum 3 years’ experience in a customer-facing role
• Self-starter with strong analytic skill, data curiosity, and ability to create stories from data to influence internal/external stakeholders
• Proven knowledge of customer and retail strategies, as well as competitors
• Knowledge and curiosity to learn beauty and personal care, specifically for given category
• Being present in the office three days a week is considered an essential function of all office-based roles for eligible full-time employees.

What’s In It For You

• Salary Range: (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)
• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities for Career Progression (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

As an integral part of our culture at L’Oréal, wellness is at our core. We not only offer a generous Benefits Package(Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oréal products as well as VIP Access to L'Oréal’s Internal Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs.

Authorization to work in the United States on a full-time, permanent, ongoing basis is required. No immigration support/sponsorship offered for this role.