Account Administrator

Envita Solutions; Indianapolis (IN); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Envita Solutions in Indianapolis is seeking an Account Administrator I to deliver high-quality administrative and analytical support for customer account management. You will handle billing, invoicing, and data validation while collaborating with Billing Specialists, Operations, Program and Project Managers, and Finance to ensure accurate customer billing and timely invoices.

The role emphasizes automation, continuous improvement, and AI-enabled tools to reduce manual work and improve the

Qualifications

• High School diploma or equivalent required.
• 1+ years experience in Customer Service, Accounts Payable, Billing, Accounting, or related role.
• Preferred ERP experience and exposure to automation or system enhancements.
• Strong communication, time management, and attention to detail.
• Proficiency in Microsoft Office, especially Excel; willingness to learn AI-enabled tools.

Responsibilities

• Process billing, invoicing, and related administrative tasks with accuracy and timeliness.
• Set up and modify customer billing data within internal systems.
• Coordinate with suppliers and internal teams to ensure complete receipts and supporting documentation.
• Prepare customer invoices, review for accuracy, and adjust with Operations teams.
• Analyze billing data to identify trends and improvement opportunities.
• Support margin analysis and customer reporting in collaboration with cross‑functional teams.
• Participate in weekly/monthly meetings to drive efficiency and automation.
• Adopt new technologies and AI capabilities to improve role effectiveness.

Skills

Communication

Time management

Attention to detail

Data analysis

Excel

Analytical thinking

Independent work

Customer service

Education

High School diploma or equivalent

ERP experience or related certifications (preferred)

Tools

ERP software

Automation tools

Excel (advanced)

Job description

Envita Solutions, formerly known as Heritage Interactive Services, is a leading total waste management partner. The company is dedicated to fostering a healthier planet by transforming complex waste challenges into sustainable solutions. Headquartered in Indianapolis, Indiana, Envita Solutions operates in the U.S., Mexico, and Canada, has over 300 employees, and a network of over 3,000 supplier partners. A division of The Heritage Group, Envita Solutions is part of a portfolio of more than 30 companies specializing in heavy construction and materials, environmental services, and specialty chemicals. With unique access to research and development and a leading hard tech corporate venture capital portfolio, Envita Solutions is at the forefront of waste and climate challenge innovation.At Envita, our guiding principles are the foundation of our company. Our vision is to foster a healthier planet by transforming complex waste challenges into sustainable solutions. We exist to protect human health and the environment and build a safer, more sustainable world. We believe in creating enduring value, building long-term relationships and mutual trust, betting on our people, keeping our eyes open for opportunity, tackling the big problems, and doing the right thing-always.The Account Administrator I role delivers high-quality administrative and analytical support to ensure accuracy, efficiency, and scalability in customer account management. This position collaborates closely with Billing Specialists, Operations, Program and Project Managers, and the Accounting & Finance team to process supplier invoices, generate accurate customer billing, and support margin and performance reviews. This role embraces continuous improvement, automation, and emerging technologies, to enhance billing accuracy, reduce manual effort, and improve the customer experience. The Account Administrator I actively seeks opportunities to streamline processes, leverage data insights, and adopt new tools that drive operational excellence and business value.Essential FunctionsProcess billing, invoicing, and related administrative tasks for assigned customer accounts, or process areas, with a high degree of accuracy and timelinessSet up, maintain, and modify customer billing items and account data within internal systemsUtilize digital tools, automation, and AI-enabled features (where available) to improve efficiency, reduce errors, and optimize billing workflowsEnter, validate, audit, and correct data for new and existing customer items, ensuring data integrity across systemsCoordinate with suppliers & internal support networks to ensure timely and complete receipt of invoices, rebates, and supporting documentationPrepare customer invoices, review for accuracy, and adjust in partnership with Operations teams ensure quality & timely customer delivery.Collaborate with Operations to support invoice reviews, margin analysis, and customer reportingAnalyze billing data to identify trends, discrepancies, or process improvement opportunitiesPartner with cross functional teams to develop account knowledge and leverage into prioritizing accurate upstream workflow requirementsPartner with Accounting & Finance to ensure adherence to financial controls, standards, and best practicesParticipate actively in weekly and monthly team meetings, contributing ideas related to efficiency, automation, and continuous improvementDemonstrate openness to learning and adopting new technologies, tools, and AI capabilities that support role effectiveness and business outcomesAdditional duties and responsibilities as assigned, including but not limited to continuously growing in alignment with the Company’s core values, competencies, and skills.Education QualificationsRequired High School or EquivalentExperience QualificationsPreferred Coursework or certifications related to accounting, finance, business operations, data analysis, or technology toolsRequired 1+ years of experience in Customer Service, Accounts Payable, Billing, Accounting, or a related administrative or financial rolePreferred experience working within ERPs, billing, or financial systems and exposure to process automation or system enhancementsSkills and AbilitiesStrong verbal and written communication skills with internal and external stakeholdersEffective time management and prioritization skills in a deadline-driven environmentAbility to manage multiple tasks, workflows, or projects simultaneouslyGeneral understanding of accounting principles, billing processes, and margin calculationsProficiency in Microsoft Office Suite, with hands-on Excel skills; openness to learning advanced features, automation, and AI-assisted toolsComfortable working with data, systems, and technology, including adapting to new tools and AI-enabled capabilitiesStrong attention to detail and commitment to data accuracyAnalytical and problem-solving mindset with the ability to recommend practical solutionsAbility to work independently, take initiative, and continuously seek improvement opportunitiesRelationship-building skills with the ability to collaborate across teamsOwnership mentality with a focus on resolving issues and delivering high customer satisfactionRegular and predictable attendance is an essential function of this roleHybrid position requiring 2 days per week in office; additional days may be required as dictated by business, training, and developmental needs arise.Working Conditions/Physical DemandsPrimary work is completed on a computer. Ability to view data on a computer monitor and use fine motor skills to process data.Ability to sit/stand for an extended amount of time.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.#EnvitaSolutions