Accessibility Tech Lead & Training Specialist

California State University; San Bernardino (CA); On-site; USD 78,000 - 113,000; Full time

Job summary

California State University, San Bernardino seeks an Accessibility Technologist II in Information Technology to provide professional accessibility technology support, consult on digital content, and advance equitable access across the university.

The role administers assistive technology environments, supports accessibility compliance, delivers training, and collaborates with faculty, staff, students, and campus partners to identify and remediate barriers under ATI, ADA, Section 508, and WCAG.

Qualifications

• Thorough knowledge of accessibility standards, guidelines, and regulations.
• Strong knowledge of assistive technologies.
• Working knowledge of user‑centered design and user testing, interaction design principles, and user testing methods.
• Demonstrated knowledge of how assistive technology is used by persons with accessibility needs to access information electronically and/or through standard print.
• Proficiency in using accessibility evaluation tools and software.
• Strong project planning and organizational skills to plan, organize, and manage multiple projects and initiatives.
• Strong analytical skills to evaluate accessibility needs and concerns as well as accessibility policy compliance to develop sound conclusions and recommendations.
• Strong communication and interpersonal skills to present information and ideas and advise managers, staff, and faculty regarding accessibility policies and procedures.
• Ability to evaluate digital tools and applications for accessibility conformance.
• Strong attention to detail and quality control.
• Strong knowledge of accessibility, best practices and emerging assistive technologies.

Responsibilities

• Administer and maintain the University’s assistive technology infrastructure by configuring, deploying, upgrading, troubleshooting, and supporting assistive technology hardware, software, laboratories, and satellite workstations; managing equipment lifecycle planning, licensing, inventory, and vendor support; and ensuring compatibility across Windows, macOS, iOS, Android, and web-based platforms to provide reliable, secure, and accessible technology services for students, faculty, and staff while maintaining compliance with campus IT and accessibility standards.
• Monitor system performance, utilization, and technology trends by tracking usage metrics, preparing operational reports, and evaluating emerging assistive technologies to support strategic planning, continuous service improvement, and informed procurement decisions.
• Operate a campus golf cart, as needed, to transport assistive technology equipment and provide on-site support across campus.
• Develop and deliver accessibility education, training, and outreach programs by creating accessible instructional materials, facilitating individual and group training sessions, conducting workshops on assistive technologies, digital accessibility, and Universal Design for Learning, and participating in ATI and campus outreach initiatives to increase campus-wide accessibility awareness, improve the adoption of accessible practices, and support equitable access to instructional and administrative technology.
• Serve as the campus technical resource on assistive technology and accessible instructional practices by providing consultation, guidance, and technical support to faculty, staff, and students, both in person and virtually, to promote the effective implementation of accessibility best practices.
• Provide technical consultation and accessibility compliance services by evaluating digital content, instructional materials, software applications, websites, and technology procurements; conducting accessibility reviews; and assessing vendor accessibility documentation, including VPATs.
• Research accessible technology solutions and collaborate with Student Accessibility Services, ATI leadership, Risk Management, ADA Compliance, and campus departments to develop alternative access plans to ensure compliance with WCAG, Section 508, the ADA, and CSU Accessible Technology Initiative requirements while minimizing institutional accessibility risk.
• Lead Work Direction: Provide lead work direction for student assistants and support staff assigned to assistive technology operations by assisting with recruitment, training, work assignments, scheduling, workflow prioritization, technical guidance, quality review, and ongoing mentoring, in order to ensure efficient operations, consistent service delivery, and high‑quality technical support for assistive technology services.
• Administrative & Program Support: Support the administration and continuous improvement of the University’s accessibility program by preparing compliance documentation, accessibility audit reports, program metrics, and planning materials; coordinating ATI Steering Committee activities; and maintaining program, purchasing, grant, and travel records.
• Other Classification related duties as assigned

Skills

Accessibility standards

Assistive technologies

User testing

WCAG compliance

Accessibility tools

Project management

Communication skills

Education

Bachelor's degree in a related field

Tools

VPATs

Assistive technology labs

Accessibility evaluation tools

Job description

California State University, San Bernardino seeks an Accessibility Technologist II in Information Technology to provide professional accessibility technology support, consult on digital content, and advance equitable access across the university.

The role administers assistive technology environments, supports accessibility compliance, delivers training, and collaborates with faculty, staff, students, and campus partners to identify and remediate barriers under ATI, ADA, Section 508, and WCAG.